Assessing the Information Needs of a New Center at the Centers for Disease Control and Prevention.
Onnalee Henneberry, Carole Dean, and Karen Dahlen
Information Center, Center for Disease Control & Prevention, Atlanta, GA.
Purpose: This poster Will describe the process of evaluating and responding
to the information needs of the National Center for Birth
Defects and Developmental Disabilities at the Centers for
Disease Control & Prevention.
Settings/Participants/Resources: The Centers for Disease Control and Prevention
Information Center (CDC/lC) serves 12 centers, institutes, offices and one sister
agency's library/information needs. In 2001, a new center was formed as part
of the CDC: The National Center for Birth Defects and Developmental Disabilities
(NCBDDD). NCBDDD was formed from the Birth Defects Division of the National Center
for Environmental Health (NCEH) as required by the Children's Health Act of 2000,
which was signed into law on October 17,2000. The CDCIIC responded by forming
focus groups with the NCBDDD staff to determine how to expand the CDC/IC's collections
and services to meet the information needs of the new center. The selection of
a coordinator within the new center to assist with identification and selection
of staff from a representative variety of job descriptions was an important part
of the process.
Methodology: A modified focus group technique utilizing a short data collection
tool and a list of probing questions were the primary methods used to obtain
useful information on the scientists expected to populate the new center. Data
was captured related to information seeking behavior, including priority research
areas and the topical nature of their requests. Members participating in the
focus groups were selected based on a representative selection of job titles,
including epidemiologists, health educators, EIS officers and program analysts.
Two separate focus group meetings were held during which members were asked to
fill out and discuss the probing questions. Focus group members were given both
written lists of products as well as live demonstrations and feedback was elicited.
Results/Outcome: Ten products developed for use in the modified focus group sessions
will be discussed in relationship to collection development, format (electronic
or print) and the information needs of fifteen people attending the sessions.
Based on the data collected, purchasing decision were made to enhance the library's
collection in the areas of health policy, legislative information, statistics,
and childhood disabilities. Analyzed data describing behavior and topical nature
of requests will be related to collection development and service delivery. This
model is transferable to other libraries dealing with the ever-changing scope
of health care.
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