Shannon Mueller/Peggy Westlake/Nunzia Giuse- Abstract 2003
    Rethinking Selective Dissemination of Information (SDI) Service in the Digital Age
    Shannon Mueller, MLIS - Library Intern
    Peggy Westlake, MLS - Assistant Director, Staff Training and Quality Assurance
    Nunzia B. Giuse, MD, MLS, AHIP -Director
    Eskind Biomedical Library,Vanderbilt University Medical Center, TN


    Purpose: To evaluate the relevancy of an ongoing Selective Dissemination of Information (SDI) service for research faculty in a changing library environment that provides off-site access to numerous electronic current awareness resources.

    Setting/Participants/Resources: Delivery of SDIs to research faculty in a large academic medical center.

    Brief Description: Treasured by researchers, SDIs of the early 1970s were performed by specially trained librarians who used "command language" to search MEDLINE through a terminal device connected through a direct dial phone nestled in a coupler. Armed with a thermal paper printer at 10 characters per second and a watchful eye on connect rates, librarians produced customized bibliographies to meet researcher's specifications. In 1972, when libraries housed only print collections and only 150 libraries had access to MEDLINE, a researcher's access to up-to-date targeted information was only by the librarian's SDI service or weekly visits to the library to scan the latest Current Contents. Thirty-one years later, in an environment of ever-increasing access to automatic current awareness and electronic alerting services, is the Eskind Library's SDI service still relevant? Ten randomly selected researchers currently subscribed to Eskind's SDI service will be phone surveyed on the relevance of their current awareness packets. Based on responses, researchers will be further questioned on their knowledge and degree of comfort with existing current awareness tools available to them such as the library's digital library, Cubby in PubMed, ISI's Current Contents Connect, individual journal or database e-alerts, and others. Training in these alternatives will be offered to researchers based upon need.

    Results/Outcome: Due to the proliferation of targeted, just-in-time and point-of-need current awareness tools available outside the library's walls, Eskind's SDI service needs to shift to provide education and consulting regarding available current awareness tools instead of packets.

    Evaluation Method: Follow-up phone calls to researchers will determine satisfaction.


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